Sofitel Philadelphia At Rittenhouse Square, Philadelphia PA (United States) - Deals & Reviews

We spent a lovely time here, WONDERFUL staff and service. Just walking distance from love park.

The staff was impeccably attentive! From the second we exited the cab until we checked out - excellent. The hotel was clean and very conveniently located.

I read other reviews about how comfy the bed was...this would be my only disappointment. The rooms have double beds (older matttresses) and have a mattress pad on top of it...which slides all over the bed at night. The beds also did not have top sheets which left the duvet as the only option to cover up with.

The bed was extremely comfortable, however the pillows are overstuffed and don't work for someone who sleeps on their stomach. The bathroom had a large shower and separate tub. The bar is beautiful - terrific atmosphere. The package we had included free handmade chocolates that were divine.

The bathroom was too dark. The shower leaked on the floor. Internet access costs $10/day. The gym was good, but several things needed maintenance. There was no jacuzzi.

The bed was extremely comfortable. The bathroom's spacious and well appointed. The location is excellent.

There was a slight inattention to details for a hotel of this caliber. The closet and cabinet doors were misaligned and did not close flush. An empty glass sat on a counter by the elevator for more than a day. The only thing that could be called truly terrible about the stay was the staff at the hotel bar, Liberte.

The staff were extremely courteous and helpful. The room was beautiful and spacious. Gym was well-appointed, with a nice range of up-to-date equipment...and it was available 24 hours, which was fantastic.

Bathroom while modern with a great layout had not been cleaned well.

the staff was very friendly and the hotel has a very nice vibe about it.

the paint and trim of the hallwyas on our floor (8) need to be updated.

We had a probelm with our room, which was sorted out in a very professional manner by the general manager. I was impressed by the way in which our problem was dealt with.

The best thing was the bed....it was soft, comfy and very quiet, exactly what i needed in my severely jetlagged state!

It's a bit far from the key areas of interest for a traveller - close to business areas, but everywhere else, it was a long walk or a $10 - 12 taxi ride.

Very friendly personnel, always helpful and concerned about your experience. The room service was prompt and relatively inexpensive. The hotel was pleasantly quiet and the beds were comfortable which made for a good night's sleep. The bathroom and amenities were top notch. Room service waffles were very good, strawberries tasted OK even out of season. The buffalo wings were good but the blue cheese dressing didn't taste like cheese at all. The fries were very nice. Orange juice was very good so was the chocolate milk, the espresso tasted good but was cold.

Only a mini bar and no separate fridge for personal use. TV didn't carry CSN which means you're not gonna be able to watch most Phillies games in Philadelphia, that's terrible. Room service burger was ordered medium and was more like extra well done, the popcorn was the terrible artificial butter flavor kind. The maple syrup we got for breakfast was was only half maple syrup half cheap cane sugar syrup, at least it wasn't artificially flavored.

very nicely appointed room, extremely courteous staff (one of the bell staff even retrieved our cellphones from our valet-parked car that we had forgotten), great location

Stylish and well-located hotel near Rittenhouse Square district. Good restaurants a short walk away. Also near bus lines to the historic district.

The public area of the hotel is undergoing a major renovation. Also our chambermaid was a bit forgetful...she would remove used items and not replace them (but the room was spotless, so that was a minor issue).

Sofitel is in a nice location in City Center, close to many excellent resturants. We we able to easily walk across the river to UPenn where our son is starting school. I would stay her again and recommend it hightly.

The staff there was super-friendly and personable. They surprised my wife and I with a special desert tray and card for our anniversary mere minutes after we checked into our room! Sofitel's thoughtfulness, courtesy, and service is truly top notch. They have made guest-for-life out of us on our future trips to Philadelphia.

Really located in town center, a very confortable hotel, with a nice bar, and friendly staff.

The location is perfect, near the excelent shooping area in Walnut Street and 10 min walking distance to Town Hall and Love Park. The staff is polite and accomodating. The room is spacious, so is the bathroom with both walk-in shower and the tub. We highly recommend it.